We have had many happy customers through your doors over the years, many of who return again and again. We have helped generations of the same families over the years.
We hope you have a wonderful experience with us, but if you have any questions or issues, please get in touch with us directly, either pop in store or give us a call and we'll try our very best to help if we can.
“I worked at Friary Shoes about 20 years ago and today I brought my daughter in for her first pair of shoes. It’s great to see not much has changed and they still provide a great service for fitting kids shoes. Not many places offer this and I just wish I lived closer so I could come more often!"
Cambridge
“Took my 2 year old daughter here the other day, she hates having her feet measured so it’s never been an easy trip for new shoes but a lady named Ruth was amazing with her and so patient. She involved her in everything she was doing and talked her though it, even let her help dial another store to find some shoes for her. She couldn’t have made the experience more stress free for us!
Can’t thank her enough”
Lichfield
“We had a wonderful experience here today to get school shoes for my two daughters,3&8. The girl who served us was so lovely, very knowledgeable about the fit and styles and took real care with making sure we got the right shoes for the girls. We were in and out within half an hour despite it being a busy day, there was plenty of staff and choice of shoes and the service we received was 5*. We will be a returning customer every year. Many thanks to the lovely staff who made school
shoe shopping painless!!”
Lichfield
“Such lovely staff both times I went in yesterday, took time with me even though they were so busy with ‘back to school’ fittings.
I purchased most adorable pair of Ruby Shoos (that I have been looking at for a while). Once I got home decided to go back and try a different size. This was no trouble for the staff - and I was right needed a size smaller. The sizing of Ruby Shoos is numbered differently to other shoe brands.
A massive thank you to those that I spoke to and who helped me at Friary Shoes … keep up the good work!”
Lichfield
“Just like to say a massive thank you. I came in on Saturday for my little boys first shoes. I was dreading it as I honestly thought he would have a melt down having to sit still and having shoes put on him.
Your staff were wonderful really helpful and full of knowledge. Which really helped get him measured and shoes on him quickly before he started to get fed up.
It was so much more enjoyable that I was expecting. I will definitely be coming again."
Lichfield
“Fabulous service as usual. I came in on Wednesday to get my 1 year old measured. Seen to straight away despite being fairly busy. The young man serving us was very friendly and thorough despite a very wriggly baby. A manager came over to double check the fitting, we must have tried around 4 or 5 different shoes, nothing was too much trouble. We have always taken our children here for new shoes, easily the best place around for the care and attention offered in fitting shoes.”
Birmingham
Terms & Conditions
We hope you are happy with your purchase. Should you change your mind, you can bring your footwear back into store for an exchange or a credit note within 28 days from date of purchase. The footwear must be unworn/resalable condition and with the receipt and box.
Privacy Policy
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